Course curriculum

  • 1

    Introduction

    • Suzanne Browne: Introduction & Bio

    • Course Introduction
  • 2

    Understanding your Managerial Style

    • Consistency is Key

    • 6 Managerial Traits

    • 6 Managerial Traits: Quiz

    • Emotional Intelligence

    • Emotional Intelligence: Quiz
  • 3

    Team Management

    • Why employees feel disengaged

    • Why employees feel disengaged: Quiz

    • Exercise: Understanding Your Team

    • Increasing Motivation

    • Increasing Motivation: Quiz

    • Avoiding Micromanagement: Being more outcome focussed

    • Avoiding micromanagement: Quiz

    • KPIs: Qualitative & Quantitative

    • KPIs: Quiz
  • 4

    Management Theories

    • Conscious Competence Model

    • Conscious Competence Model: Quiz

    • Locke & Latham's Goal Setting Theory

    • Locke & Latham's: Quiz
  • 5

    Further Reading

    • Links to Further Reading, Videos and Supporting Articles